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Downloading my data

Account

You can request a copy of your data — profile, levels, matches, bookings, payments and devices — from Profile → Account and data.

Two ways to get it:

  • Direct download onto the phone you're currently using.
  • By email: we send a download link to your registered email, valid for a few days.

This is part of your ARCO rights (Access, Rectification, Cancellation and Opposition) under Mexico's data-protection law (LFPDPPP).

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