Help centre
Everything you need to know about booking, paying, your level and your account.
- MeetAndPlay
- Help centre
- Account
Chat and groups
- Account
Claiming my club
- Account
Deleting my account
- Account
Downloading my data
- Account
How to open a support ticket
- Account
My club isn't listed
- Account
Priority alerts
- Account
Private profile
- Bookings
Cancellation policy
- Bookings
Classes, academies, and coaches
- Bookings
How to book a court
- Bookings
Joining a match with a partner
- Bookings
No-shows and strikes
- Bookings
Recurring matches (repeat every week)
- Bookings
The court hold
- Bookings
Tournaments: how to enter
- Level
Friendly matches and your level
- Level
How my level goes up or down
- Level
The level questionnaire and the Level Challenge
- Level
What my level is
- Payments
Club memberships
- Payments
Group dues
- Payments
How to redeem a code
- Payments
MeetAndPlay Plus
- Payments
MeetAndPlay's commission
- Payments
My wallet and how to top it up
- Payments
Paying with OXXO or SPEI
- Refunds
How to request a refund
- Safety
Blocking a player
- Safety
How to report a problem with another player

