For clubs
Switch systems without starting from scratch
Your customer list, your members and wallet balances are uploaded from a file, with a preview before saving. That way you move to MeetAndPlay at your own pace.
How a club makes the move, step by step
Download your lists
Export the customer list, the members with their plan and the wallet balances from your current system. A CSV file or an Excel file with the data on the first sheet works.
Set up the club structure
Add courts, coaches, staff, classes and rates in bulk from another file, or one by one from the dashboard.
Import your customers
You choose which column of your file is each piece of data. First you see a report of what gets created, what gets updated and what has errors: nothing is saved until you confirm. Only club customers are created, never login accounts, and you confirm that they agreed to be contacted by the club.
Bring over members and balances
Each member is linked to their plan and each balance is credited to the wallet. The row must match someone who already has a player account, memberships stay on manual billing, and nothing is charged during the import.
Open up bookings
With courts and rates ready, your players can already book from the app and from your club page. Let them know with a campaign from the dashboard.
With a safety net
A large file runs as a background task and you can stop it: what was already applied stays, and you are told how many rows that was. If some rows have errors, you download a CSV with them so you can fix them and upload them again.
Your accounting keeps up
From the dashboard you download the closing report in a format for CONTPAQi or for QuickBooks, or a generic CSV with one row per transaction.
What is not imported
We do not import the bookings you already have in another system, and there is no integration with its calendar: you enter them in the dashboard or leave them where they are while you finish the move. We also have not published a commission yet; you will see it on Pricing before signing anything.
Questions about switching
- Do I have to shut down my current system on the same day?
- No. You can use both at once while you move your lists and check that everything is in place. You decide when to leave the other one.
- What happens if my file has errors?
- The preview report tells you which rows fail and why. You fix the file and upload it again: rows with an email or phone number are recognized and updated instead of being duplicated.
- Do my customers have to do anything?
- Not to be registered as customers of the club. To book from the app they need their player account, which they create themselves in a minute.
Shall we look at it with your file?
Tell us which system you use today and which lists you can export. We will show you how they would look in the dashboard.