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Wallet: a balance your players understand and you control

Your players top up and get a bonus, see how much they paid and how much you gave them, and get an alert when their balance runs low. You see in one report how much balance you owe, how much expires and how much is dormant.

How it works

  1. Create your top-up offers

    «Top up X and get Y bonus», up to 6 tiers, with an end date and, if you want, conditions for using the bonus.

  2. Your players see a clear balance

    «Your balance at your club»: what they paid, what you gave them, what expires soon, their last 30 days and what they owe.

  3. Low-balance alerts

    You set an amount to alert your players at, and each one can choose their own amount or no alerts at all.

  4. Review your liability

    «Wallet liability»: total balance, paid versus bonus, when it expires, dormant balance and 6 months of movements.

Credit without surprises

  • You know what you owe

    How much balance you're committed to, how much is money your players paid and how much is bonus you gave away.

  • Expiry by bracket

    Within 30 days, 31 to 90, 91 days to a year, after a year or never.

  • Dormant balance in view

    Wallets with no movement in over 180 days and your 10 players with the largest balance, so you can invite them back.

  • Fewer questions at the desk

    Every player has a statement to print or save as PDF, and the bonus that expires first is used first.

Illustrative example

Wallet liability · Example Club

Total balance
$184,300
Paid by players
82%
Expires within 30 days
$9,200
Dormant
$21,500

Figures invented for the example.

Good to know

The liability report is read-only: it moves no money. The club manager and staff with wallet permission can see it. A bonus can never be larger than the top-up, and topped-up balance carries no conditions. The low-balance alert is an in-app notification, one per payment.

Frequently asked questions

Can the bonus be restricted?
Yes. You can restrict it to a sport, a time range or the shop, and give it a validity of 1 to 3650 days or no expiry. The balance the player paid has no conditions.
What is dormant balance?
The balance in wallets with no movement at all in over 180 days. It's a good list for inviting those players back.
Can a player turn the alerts off?
Yes. Each player chooses between your alert, their own amount or no alerts, and their choice doesn't change yours for everyone else.

Make your credit balance work for your club

Tell us how you handle top-ups and bonuses today.

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